Privacy Policy

Sigma Chartered Accountants (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.sigmachartered.co.uk] (“Site”). By accessing or using this Site, you agree to the terms outlined in this policy.

Information We Collect

We collect different types of information depending on how you interact with our website:

Personal Information

When you fill out forms, sign up for our newsletter, or contact us via the Site, we collect the following personal information:

Non-Personal Information

We also collect non-personal information to enhance your experience on the Site. This includes:

How We Use Your Information

We use the information we collect for various purposes, including:

To Provide Services

We may use your personal information to respond to your inquiries, provide requested services, and follow up with any necessary correspondence.

To Improve Our Services

We use non-personal information and usage data to improve the content, functionality, and performance of the Site, as well as to enhance your user experience.

To Communicate with You

We may use your personal information to send you newsletters, promotional materials, or updates regarding our services. You can opt-out of these communications at any time by following the unsubscribe link in any email you receive.

To Comply with Legal Obligations

We may use or disclose your information when required to do so by law, court order, or other legal processes.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating the Site, providing services to you, or conducting business activities. These service providers are obligated to maintain the confidentiality of your information and may only use it for the purposes specified by us.

Legal Requirements

We may disclose your information if required to do so by law, in response to a court order, or if we believe in good faith that such action is necessary to comply with legal obligations or protect our rights or the safety of others.

Data Security

We take the protection of your data seriously and have implemented reasonable security measures to safeguard your personal information from loss, theft, misuse, or unauthorised access. While we strive to protect your information, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies

We use cookies to enhance your experience while using our Site. Cookies are small text files stored on your device that help us track website traffic, remember your preferences, and improve your experience. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact certain features of the Site.

For more information on how we use cookies, please refer to our [Cookie Policy] (if applicable).

Third-Party Links

Our Site may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal

Your Rights

You have certain rights regarding your personal data, including:

Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: You can ask us to correct any inaccurate or incomplete information.
Right to Erasure: In some cases, you may request that we delete your personal information, subject to legal obligations.
Right to Restrict Processing: You can request that we restrict the processing of your data in certain situations.
Right to Object: You can object to the processing of your data in certain circumstances, including for marketing purposes.
Right to Data Portability: You may request a copy of your personal data in a structured, machine-readable format for transfer to another organisation.

To exercise any of these rights, please contact us using the details provided below.

Retention of Your Data

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. When your information is no longer needed, we will ensure it is securely deleted or anonymised.

Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to remove such information from our systems.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will post the updated version on this page with a revised “Effective Date.” Please review this policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Sigma Chartered Accountants
Phone: +44 121 783 5392
Email: accounts@sigmachartered.co.uk
Address: 862 Washwood Heath Rd, Ward End, Birmingham B8 2NG, UK